東軟軟件園產(chǎn)業(yè)發(fā)展有限公司簡介
2005/04/06
東軟軟件園產(chǎn)業(yè)發(fā)展有限公司（簡稱"東軟發(fā)展"）是中國領先的軟件與解決方案提供商--東軟集團的控股子公司。
Neusoft Park Industrial Development Co., Ltd., is a subsidiary of Neusoft
Group, a leading software and solution provider in China.
東軟發(fā)展通過整合東軟集團及合作伙伴的優(yōu)勢資源，以BPO和IT系統(tǒng)外包業(yè)務為核心業(yè)務，以軟件產(chǎn)業(yè)和人才培養(yǎng)環(huán)境設施為基礎，以風險投資業(yè)務為服務支持，形成BPO業(yè)務、IT外包服務、風險投資、園區(qū)企業(yè)業(yè)務合作互動發(fā)展的格局，為國內(nèi)外客戶提供全方位增值服務。通過持續(xù)不斷的改進與創(chuàng)新，致力于成為中國一流的BPO服務提供商。
Neusoft Park Industrial Development Co., Ltd. integrates the advantageous
resources of Neusoft group and its partners', focused on BPO and IT system
outsourcing as its core business, based on software industry and HR education
infrastructure, supported by venture investment, so that brings about
an interactive development situation of BPO, IT outsourcing services,
venture investment, business cooperation between enterprises in the software
park and provides its domestic and international clients with all-round
value added services. We dedicate in becoming top-ranking BPO services
provider in China by continuous improvements and innovations.
主營業(yè)務--呼叫中心
Core Business-Call Center
東軟致力于為客戶提供專業(yè)的整體解決方案和服務。在BPO領域，東軟發(fā)展基于成熟穩(wěn)定的呼叫中心系統(tǒng)平臺，利用東軟的IT技術人才等優(yōu)勢，為客戶提供獨特而靈活的客戶響應與支持服務。
Neusoft provides professional solutions and services to customers and
enterprises. And in the area of BPO, Neusoft offers unique and flexible
services by taking the most advantage of its mature and stable call center
system platform and human resource specialized in IT technology.
市場定位 Market Orientation
- 國際業(yè)務 International Business
以日本、韓國等國際客戶為主，重點拓展東北亞市場
Focusing on Northeast Asia market with emphasis on Japanese and Korean
clients
- 國內(nèi)業(yè)務 Domestic Business
以教育行業(yè)、防偽行業(yè)、區(qū)域重點企業(yè)、政府等領域作為重點，為國內(nèi)相關行業(yè)提供專業(yè)服務
Providing professional services for domestic industries with emphasis
on education, anti-counterfeit, main local enterprises, government,
etc.
服務優(yōu)勢 Advantages
- 優(yōu)秀的人力資源配置
Excellent Human Resource
日語、韓語、英語等多種語言人才及不同級別IT技術人才儲備，還可以依托東軟信息學院定制培訓需要的人才
Human resource pool for Japanese, Korean and other language speakers
and IT technologists, training on-demand by Neusoft IIT
- 服務品質(zhì)保證(SLA)
Service Level Agreement (SLA)
堅持質(zhì)量管理與過程控制，確保為用戶提供高可靠性和高安全性的服務
Persisting in quality management and process control, providing customers
with reliable and secure services by sticking to SLA
- 完善的基礎配套設施和服務網(wǎng)絡
Well organized Infrastructure and Service Network
成熟的電信級呼叫中心運營基礎平臺、運營LICENSE及特服號碼、多項緊急處理預案
Mature call center system, unified connecting line, appropriate DRP
- 國際項目經(jīng)驗
Experience in Deploying International Project
具有與國際伙伴共同建設、運營呼叫中心的技術和經(jīng)驗，并且能夠根據(jù)客戶需求定制個性化的服務流程、業(yè)務模式等
Experienced in building and operating international call center with
international partners, offering customized service flow and business
model suited to customers
地址：中國大連市軟件園東路2號 郵編：116023
電話：+86 411 84835333
傳真：+86 411 84768811
網(wǎng)址：www.neusoft.com
E-mail：bpo@neusoft.com
Neusoft Park Industrial Development Co.,Ltd.
No.2 Eastern Ruanjianyuan Road,Software Park,Dalian 116023,P.R.China
TEL：86 411 84835333 FAX：86 411 84768811
Http：//www.neusoft.com
E-mail：bpo@neusoft.com
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