[英文]CyberTech與Teleopti結(jié)為合作伙伴
CyberTech Expands Open Contact Centre Optimisation Strategy With New Teleopti Workforce Management Partnership

2011/01/13

WFM Partner Enhances CyberTech’s Comprehensive Voice/Data Recording Solutions Suite

CyberTech, the world’s fastest-growing and one of the largest call recording providers, has announced a partnership with Teleopti, the leading provider of solutions for strategic Workforce Management (WFM), thereby expanding its ever-growing base of best of breed contact centre solution vendors. Teleopti joins other award-winning providers of communications platforms and speech analytics software.

CyberTech’s innovative approach meets the needs of organisations using mix and max, best of breed contact centre solutions. This makes it easy to upgrade or replace obsolete components, including recording systems and WFM software when required, delivering significant advantages over closed, single-vendor proprietary environments. CyberTech has developed an open application strategy to address such needs by surrounding its highly secure voice and data recording system with the industry’s best complementary solutions. Teleopti is the next important component that rounds out this flexible approach to contact centre optimisation.

“We are delighted to add Teleopti to our application suite of contact centre solutions,” said Cromwell Fraser, Director of Product Market Management at CyberTech International. “Their WFM software is an ideal match with our recording systems and we share a similar culture and reseller distribution strategy. Together we believe we can provide a wider portfolio of solutions to clients whilst expanding our growing global industry footprint.”

CTI論壇報道

恒訊通科技獲得Cybertech的代理權(quán) 2010-11-05

CyberTech借新的印度辦事處擴(kuò)大業(yè)務(wù) 2010-10-27

[英文]CyberTech介紹業(yè)界首個可無限可擴(kuò)充性呼叫錄音軟件 2010-10-27

熱點專題: 呼叫中心
分類信息: 呼叫中心_與_國外動態(tài) 呼叫中心_與_企業(yè) 呼叫中心_與_錄音技術(shù) 呼叫中心_與_呼叫中心排班技術(shù)
渑池县| 博白县| 班玛县| 济南市| 通许县| 德令哈市| 余庆县| 江陵县| 新河县| 岱山县| 宁明县| 靖边县| 梅河口市| 普格县| 乐都县| 湟源县| 伊吾县| 额尔古纳市| 临湘市| 武汉市| 木兰县| 清徐县| 长阳| 旌德县| 红原县| 洪泽县| 崇文区| 溆浦县| 霍邱县| 吕梁市| 石楼县| 南皮县| 车致| 定边县| 奉节县| 陆河县| 华宁县| 龙里县| 汝南县| 黑龙江省| 五大连池市|